Privacy policy

1. INTRODUCTION

This Privacy Policy describes how Jolie Beverages LLC (“Jolie,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you:

  • visit or use our website (the “Website”)
  • purchase our products
  • create an account
  • interact with our marketing communications
  • engage with our advertising or social media content

This Privacy Policy should be read together with our Terms of Service, which govern your use of the Website.

By using the Website, you acknowledge that you have read and understood this Privacy Policy.

2. SCOPE AND APPLICABILITY

This Privacy Policy applies to:

  • consumers purchasing products
  • website visitors
  • subscription customers
  • marketing email and SMS recipients
  • customer support interactions
  • individuals interacting with Jolie advertisements or pixels

It does not apply to third-party websites or services that we do not control.

3. INFORMATION WE COLLECT

We collect information in three primary ways:

3.1 Information You Provide Directly

We collect personal information that you voluntarily provide, including:

  • name
  • email address
  • phone number
  • billing and shipping address
  • payment-related information (processed by secure third-party processors)
  • account login credentials
  • customer support communications
  • subscription preferences
  • product reviews or user-generated content

3.2 Information Collected Automatically

When you use our Website, we automatically collect:

  • IP address
  • device type and browser information
  • operating system
  • pages viewed and time spent
  • referring website
  • clickstream data
  • approximate geographic location
  • interaction with ads and content

3.3 Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

  • operate the Website
  • remember preferences
  • analyze traffic and usage
  • measure advertising effectiveness
  • deliver personalized advertising

This may include technologies provided by third parties such as:

  • Meta (Facebook/Instagram)
  • TikTok
  • Google Analytics or similar providers

These technologies may be considered “sharing” under certain U.S. privacy laws when used for cross-context behavioral advertising.

You may manage cookie preferences through your browser or device settings, where applicable.

4. SENSITIVE PERSONAL INFORMATION

We do not intentionally collect sensitive personal information unless required for specific services.

Where such information is collected (e.g., payment processing, precise location in limited cases), it is protected using reasonable administrative, technical, and physical safeguards.

5. LEGAL BASIS FOR PROCESSING (WHERE APPLICABLE)

Where required by law (including certain international jurisdictions), we process personal information based on:

  • performance of a contract (orders and subscriptions)
  • legitimate business interests (analytics, marketing, fraud prevention)
  • legal obligations (tax and compliance requirements)
  • consent (SMS marketing, where applicable)

6. HOW WE OBTAIN CONSENT (CLICKWRAP & AFFIRMATIVE ACTION)

Where legally required, we obtain consent through:

  • website cookie banners
  • subscription sign-up checkboxes
  • account creation acceptance of Terms of Service
  • SMS opt-in forms
  • checkout consent mechanisms

We do not rely solely on passive browsing for legally significant consent where affirmative consent is required.

7. CHILDREN’S PRIVACY

Our Website and products are not directed to children under 13.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

 

8. HOW WE USE PERSONAL INFORMATION

We use personal information for the following business and commercial purposes:

8.1 Order Fulfillment and Transactions

  • processing orders and payments
  • shipping products
  • managing subscriptions
  • handling returns, refunds, and replacements
  • providing customer support

8.2 Marketing and Advertising

We may use personal information to:

  • send promotional emails and SMS messages (with consent where required)
  • deliver personalized advertisements
  • measure advertising performance
  • conduct marketing analytics and segmentation

8.3 Website Operations and Improvement

We use data to:

  • maintain Website functionality
  • debug and fix technical issues
  • improve product offerings and user experience
  • conduct analytics and performance monitoring

8.4 Fraud Prevention and Security

We may use personal information to:

  • detect and prevent fraudulent transactions
  • protect against abuse or unauthorized access
  • secure our systems and users

9. SHARING OF PERSONAL INFORMATION

We may disclose personal information to third parties for business purposes, including:

9.1 Service Providers

Such as:

  • payment processors (e.g., Shopify Payments)
  • shipping and logistics providers
  • customer support tools
  • email and SMS platforms
  • analytics providers

These providers are authorized to use personal information only as necessary to perform services on our behalf.

9.2 Advertising and Marketing Partners (CPRA “SHARING” DISCLOSURE)

We may share personal information with advertising partners such as:

  • Meta Platforms (Facebook/Instagram)
  • TikTok
  • Google advertising services or similar platforms

This sharing may constitute “sharing” under the California Consumer Privacy Act (CPRA) when used for cross-context behavioral advertising.

You have the right to opt out of such sharing as described in Section 11.

9.3 Legal Compliance and Protection

We may disclose information if required to:

  • comply with law, regulation, or legal process
  • enforce our Terms of Service
  • protect rights, safety, or property of Jolie, users, or others

9.4 Business Transfers

In connection with a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.

10. DO NOT SELL OR SHARE MY PERSONAL INFORMATION RIGHTS (CPRA COMPLIANCE)

Where applicable law provides, you have the right to:

  • opt out of the “sale” of personal information
  • opt out of the “sharing” of personal information for cross-context behavioral advertising

We do not sell personal information in exchange for money.

However, certain advertising practices (such as use of cookies, pixels, and advertising identifiers) may be considered “sharing” under applicable law.

10.1 How to Opt Out

You may opt out by:

  • clicking the “Do Not Sell or Share My Personal Information” link in our website footer (where required)
  • adjusting cookie preferences (where available)
  • enabling the Global Privacy Control (GPC) signal in your browser

We will honor legally required opt-out signals.

11. GLOBAL PRIVACY CONTROL (GPC)

Where required by law, we recognize and process the Global Privacy Control (GPC) signal as a valid request to opt out of:

  • sale of personal information (if applicable)
  • sharing of personal information for targeted advertising

12. SMS, EMAIL, AND MARKETING COMMUNICATIONS

12.1 SMS Marketing (TCPA Compliance)

If you opt in to receive SMS messages from Jolie, you consent to receive recurring automated promotional and transactional text messages.

Consent is not a condition of purchase.

Message and data rates may apply.

You may opt out at any time by replying:

  • “STOP” to unsubscribe
  • “HELP” for assistance

12.2 Email Marketing (CAN-SPAM Compliance)

We may send marketing emails if you opt in or otherwise consent where required.

All marketing emails will include:

  • a clear unsubscribe mechanism
  • a valid sender identification
  • a physical mailing address

You may unsubscribe at any time.

13. PAYMENT PROCESSING AND SECURITY

Payments are processed through third-party PCI-DSS compliant payment processors.

We do not store full credit card numbers on our systems.

Payment processors may collect and store:

  • billing information
  • transaction metadata
  • payment authentication data

These providers are independently responsible for PCI-DSS compliance and payment security standards.

14. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • order fulfillment and transaction records (generally up to 7 years for tax and accounting purposes)
  • customer service records for operational and legal purposes
  • marketing data while consent remains valid or until opt-out
  • compliance with legal obligations and dispute resolution requirements

When personal information is no longer needed, we will delete or anonymize it in accordance with applicable law.

15. COOKIES AND TRACKING TECHNOLOGIES (DETAILED DISCLOSURE)

We use cookies and similar technologies to:

  • operate the Website
  • analyze traffic and usage patterns
  • enable shopping cart functionality
  • personalize content and ads
  • measure ad campaign performance

15.1 Third-Party Tracking

Third parties (such as Meta and TikTok) may collect or receive information from our Website and use it for:

  • measurement
  • analytics
  • personalized advertising

You can control cookies through your browser settings or via available consent tools on our Website.

16. NO FINANCIAL INFORMATION STORAGE

We do not store full payment card numbers or sensitive banking credentials.

Such data is handled exclusively by secure third-party payment processors.

17. DATA SUBJECT RIGHTS AND PRIVACY REQUESTS

Depending on your location, you may have the following rights regarding your personal information:

17.1 Access and Disclosure Rights

You may request that we disclose:

  • categories of personal information collected
  • sources of personal information
  • business or commercial purposes for collection
  • categories of third parties with whom information is shared

17.2 Deletion Rights

You may request deletion of personal information we have collected, subject to exceptions such as:

  • completion of transactions
  • legal obligations
  • fraud prevention and security
  • legitimate business records
  • archived marketing materials lawfully created prior to deletion requests

17.3 Correction Rights

You may request correction of inaccurate personal information.

17.4 Opt-Out Rights

You may opt out of:

  • sale of personal information (if applicable)
  • sharing for cross-context behavioral advertising
  • targeted advertising activities

We honor Global Privacy Control (GPC) signals where required by law.

17.5 How to Submit Requests

You may submit privacy requests by contacting:

info@drinkjolie.com

We may need to verify your identity before fulfilling requests.

18. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no system is 100% secure, and we cannot guarantee absolute security of information transmitted through the Internet.

19. DATA BREACH NOTIFICATION

In the event of a data breach involving personal information, we will:

  • investigate and contain the incident
  • assess the scope of impacted data
  • provide notification where required by applicable law
  • take reasonable steps to mitigate harm

Notifications may be provided via email, Website notice, or other legally required methods.

20. INTERNATIONAL DATA TRANSFERS AND USERS

Jolie Beverages LLC operates primarily in the United States.

If you access the Website from outside the United States, you acknowledge that your information may be processed in the United States and other jurisdictions where we or our service providers operate.

These jurisdictions may have different data protection laws than your country of residence.

Where required by law, we implement appropriate safeguards for international data transfers.

21. CHILDREN’S PRIVACY (UPDATED ALIGNMENT)

Our Website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected such information, we will delete it promptly.

22. DMCA AND INTELLECTUAL PROPERTY CROSS-REFERENCE

User-generated content and intellectual property matters are governed by our Terms of Service and DMCA Policy.

If you believe content infringes your copyright, please follow the DMCA notice procedure outlined in our Terms of Service.

23. RELATIONSHIP TO TERMS OF SERVICE

This Privacy Policy is incorporated into and forms part of the Jolie Terms of Service.

In the event of a conflict between this Privacy Policy and the Terms of Service:

  • the Terms of Service govern to the extent of procedural enforcement provisions (including arbitration and dispute resolution)
  • this Privacy Policy governs privacy-specific rights unless prohibited by law

24. NON-WAIVABLE RIGHTS

Nothing in this Privacy Policy is intended to limit:

  • rights that cannot be waived under applicable law
  • consumer rights under state or federal privacy statutes
  • regulatory enforcement rights

Where conflicts arise, applicable law will control.

25. ACCESSIBILITY COMMITMENT

Jolie Beverages LLC is committed to providing a website experience that is accessible to all users.

We aim to conform to WCAG 2.1 AA accessibility standards where reasonably practicable.

If you experience accessibility issues, please contact:

info@drinkjolie.com

26. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

When we do, we will revise the “Last Updated” date at the top of the policy.

Material changes may be communicated through:

  • Website notices
  • email notifications (if applicable)
  • account notifications

Continued use of the Website after updates constitutes acceptance of the revised policy.

27. CONTACT INFORMATION

For privacy-related questions or requests, contact:

Jolie Beverages LLC
Privacy: info@drinkjolie.com
Support: info@drinkjolie.com
Legal: info@drinkjolie.com
Accessibility: info@drinkjolie.com

28. FINAL EFFECTIVE DATE

Effective Date: 07/07/2026

Last Updated: 07/07/2026